Responsible gambling

Responsible Gaming at Balzac Casino

Balzac Casino is committed to providing a safe and responsible gaming environment for all its players. We understand that problem gambling can have severe consequences, both financially and emotionally. That's why we've implemented various measures to help you gamble responsibly.

Setting Deposit Limits

We encourage you to set limits on your deposits to prevent overspending. You can do this in the Responsible Gaming section of our website or mobile app. Please note that these limits will take effect immediately for decreases, but there may be a 24-hour cooling-off period before increases become active.

Loss and Wagering Limits

If you're concerned about your spending habits, we recommend setting loss and wagering limits to ensure a balanced gaming experience.

• Loss Limit: Set the maximum amount of money you can lose within a specified time frame (daily/weekly/monthly).
• Wagering Limit: Define how much money you can spend on bets within a set period.

Reality Checks

Reality checks are an excellent way to monitor your gameplay. These notifications remind you of your gaming activity, helping you stay in control:

• Session reminders
• Time-outs

Self-Exclusion Options

If you feel that you're losing control over your gaming habits, please don't hesitate to exclude yourself from our platform for a specified period (24 hours to 30 days) or permanently.

We encourage responsible gaming practices and support organizations such as Gamblers Anonymous, GamCare, and Canadian-focused resources. You can find links to these helpful websites in the Responsible Gaming section of our website.

Help is Available

If you're struggling with problem gambling or simply need assistance setting limits, please don't hesitate to reach out to us via email or live chat (available 24/7). Our dedicated support team will be happy to guide you through the process.